top of page

Frequently Asked Questions

At Project Tree we want you to be confident in your choice to use our services. That's why we have collected the most frequently asked questions that we receive from our customers.

​

If you have a question that isn't on our list, let us know

and we will add it!

  • What if the tree is in a difficult-to-reach location?
    We use specialized equipment and techniques to safely access and remove trees in challenging locations.
  • What is your approach to environmental sustainability during tree removal?
    We practice responsible disposal and recycling, minimizing our impact on the environment.
  • What does your Tree Removal Service include?
    Our Tree Removal Service includes a comprehensive assessment of the tree, safety precautions, efficient removal, debris cleanup, and responsible disposal.
  • How do I get started with your Tree Removal Service?
    Simply contact us, and our team will arrange a consultation to assess your needs and provide a tailored solution.
  • What types of trees do you remove?
    We remove trees of all sizes and species, addressing immediate safety concerns and enhancing property aesthetics.
  • Why should I consider tree removal?
    Tree removal is crucial for safety reasons, especially when a tree is diseased, dead, or poses a risk to structures or people during storms.
  • Are your services available for both residential and commercial properties?
    Yes, our Tree Removal Services are available for both residential and commercial properties.
  • Can I repurpose the removed tree for wood materials?
    Yes, we offer On-Site Custom Milling Services to repurpose the removed tree into useful wood materials for your projects.
  • Do you provide cleanup after tree removal?
    Yes, our service includes thorough debris cleanup, leaving your property clean and tidy unless specified differently on your proposal from Project Tree.
  • Are your tree removal services certified and licensed?
    Yes, we have a certified arborist on staff with the necessary licenses to perform tree removal safely and efficiently.
  • How quickly can you respond to a tree removal emergency?
    We offer 24-hour emergency services to ensure a swift response during urgent situations.
  • Can you assist businesses in maintaining a safe outdoor environment for clients and employees?
    Absolutely, we work with commercial property owners to ensure a safe and inviting outdoor space.
  • Do you provide documentation for the tree removal process?
    Yes, we can provide documentation, including assessments, recommendations, and work reports for your records.
  • How do I schedule a consultation or request emergency tree removal?
    Contact us through our website or phone, and our team will promptly assist you in scheduling a consultation or addressing emergency tree removal needs.
  • Do you have experience with emergency storm damage tree removal?
    Yes, our team is experienced in handling emergency situations, including storm damage tree removal.
  • Can you help with removing trees that are close to utility lines?
    Project Tree has a certified utility arborist on staff who is qualified to work within close proximity of hydro lines - minimizing risks and ensuring a smooth process.
  • How do I know if a tree is hazardous and needs removal?
    Our experts will assess the tree's health, structural integrity, and proximity to structures. If it poses a risk, we'll recommend removal.
  • Can you provide guidance on whether a tree can be saved through other means?
    Absolutely, our experts can assess the tree's health and provide recommendations for alternatives if possible.
  • Do you offer tree removal services for municipal spaces like parks?
    Yes, our services extend to municipalities, helping to address tree-related safety concerns in public spaces.
  • Is emergency tree removal covered by my insurance if damage is caused during a storm?
    It's recommended to check with your insurance provider regarding coverage specifics of your insurance coverage.
  • Are there any long-term benefits to stump removal?
    Yes, stump removal not only improves aesthetics and safety but also allows for future landscaping, tree planting, and property use, enhancing the long-term value of your property.
  • What happens to the wood chips generated during stump grinding?
    Wood chips produced during stump grinding can be repurposed as mulch or disposed of responsibly.
  • Can you help with multiple stumps on my property?
    Absolutely, we can handle multiple stump removals efficiently, no matter the quantity.
  • Is your stump grinding and removal service certified and licensed?
    Yes, our team is comprised of certified professionals with the necessary licenses for safe and efficient stump removal.
  • Do you offer discounts for multiple stump removals?
    We can provide customized pricing for multiple stump removals, ensuring cost-effectiveness for our customers.
  • What is included in your Stump Grinding and Removal Services?
    Our services encompass thorough stump grinding and complete removal, leaving your property stump-free and ready for landscaping.
  • Can you remove stumps of any size?
    Yes, we specialize in removing stumps of all sizes.
  • Is stump removal necessary for tree health?
    While stump removal is not necessary for tree health, it's essential for aesthetics, safety, and property use.
  • Can you remove stumps in public spaces for municipalities?
    Yes, we extend our services to municipalities, helping to address stump removal needs in public areas.
  • Why should I consider stump removal?
    Stump removal enhances the aesthetics of your property, eliminates safety hazards, and allows for future landscaping projects.
  • How long does the stump removal process take?
    The time required for stump removal depends on the size and number of stumps but is typically completed in a few hours to a day.
  • How deep do you grind the stumps?
    We grind stumps to a depth that allows for replanting or landscaping, typically 6 to 12 inches below the surface.
  • Is stump grinding environmentally friendly?
    Stump grinding is considered environmentally friendly because it recycles the wood material and eliminates the need for chemical treatments.
  • Do you provide stump removal services for both residential and commercial properties?
    Yes, our Stump Grinding and Removal Services are available for both residential and commercial properties.
  • Can you grind stumps in tight or hard-to-reach spaces?
    Yes, we have specialized equipment that allows us to access and grind stumps in confined spaces.
  • How do I schedule a consultation for stump removal?
    Contact us through our website or phone, and our team will assist you in scheduling a consultation or addressing any questions you may have.
  • Can you mill logs for municipal or public projects?
    Yes, we provide On-Site Mobile Milling Services to municipalities and public projects, ensuring access to custom wood materials for various community needs.
  • Do you provide a consultation before starting the milling process?
    Yes, we offer a consultation to understand your project needs and provide recommendations for the best wood materials.
  • What is the typical turnaround time for On-Site Mobile Milling?
    Turnaround time varies depending on the project's complexity. Contact us for more information.
  • Can I choose between live edge slabs, custom-sized lumber, or other wood materials?
    Yes, you have the flexibility to choose between various wood materials to suit your project.
  • How do I prepare for On-Site Mobile Milling services at my location?
    Our team will guide you on site preparation, which typically involves clearing the area and ensuring access for our equipment.
  • Can you mill logs that are in challenging or remote locations?
    Yes, our mobile milling equipment is designed to access and process logs in challenging or remote areas.
  • What are the advantages of choosing On-Site Mobile Milling?
    On-Site Mobile Milling offers convenience, customization, and cost-effectiveness by processing wood materials right at your location.
  • What types of projects can benefit from custom wood materials produced on-site?
    Custom wood materials are versatile and suitable for projects such as furniture making, construction, flooring, cabinetry, and more, allowing for endless creative possibilities.
  • Can I use the milled wood for various projects?
    Yes, the custom wood materials can be used for a wide range of projects, including furniture and decorative elements.
  • How do I know if On-Site Mobile Milling is right for my project?
    On-Site Mobile Milling is ideal for anyone seeking custom wood materials for various projects, from woodworking to construction.
  • Can you handle large-scale commercial projects requiring custom wood materials?
    Absolutely, our services are adaptable to both small-scale and large-scale projects.
  • What types of logs can be milled on-site?
    We can mill logs of any size, up to an impressive 82 inches, accommodating a wide range of tree species.
  • What exactly is On-Site Mobile Milling?
    On-Site Mobile Milling is a service where we bring our state-of-the-art milling equipment to your location to transform logs into custom wood materials.
  • Is this service available for both residential and commercial projects?
    Yes, our On-Site Mobile Milling Services cater to both residential and commercial customers.
  • Is your On-Site Mobile Milling service certified and licensed?
    Yes, our team consists of certified professionals with the necessary licenses for safe and efficient mobile milling.
  • Are there long-term benefits to using custom wood materials from On-Site Mobile Milling?
    Yes, custom wood materials offer long-term benefits, including unique aesthetics, precise fit, and sustainability, contributing to the value and beauty of your projects.
  • Is On-Site Mobile Milling environmentally friendly?
    Yes, it minimizes transportation and waste, making it an eco-friendly choice for wood processing.
  • How do I schedule On-Site Mobile Milling services?
    Contact us through our website or phone, and our team will assist you in scheduling the service and answering any questions you may have.
  • Do you offer pricing options for bulk orders or multiple logs?
    Yes, we provide customized pricing to accommodate bulk orders and multiple logs, ensuring cost-effectiveness.
  • Can I choose the type of wood and dimensions for my custom materials?
    Absolutely, you have full control over the wood species and dimensions to meet your project's exact requirements. Of course for on-site milling you are limited to the wood species on the property.
  • Can I replant or landscape the cleared and leveled area?
    Yes, once the lot is cleared and leveled, it's ready for landscaping or replanting according to your preferences.
  • What is the typical timeframe for clearing and leveling a lot?
    Timeframes vary based on the size and complexity of the lot but are generally completed within a few days.
  • Is your Lot Clearing and Leveling service certified and licensed?
    Yes, our team consists of certified professionals with the required licenses for safe and efficient clearing and leveling.
  • Why do I need Lot Clearing and Leveling services?
    Lot Clearing and Leveling is essential to create a safe, even, and usable space for construction, landscaping, or property development.
  • Can you provide guidance on the best use of the cleared and leveled lot?
    Yes, our experts can offer recommendations and guidance for optimizing the use of your cleared and leveled space.
  • What exactly is Lot Clearing and Leveling?
    Lot Clearing and Leveling is a service that involves removing vegetation, debris, and uneven terrain to prepare land for construction or landscaping.
  • How do I schedule Lot Clearing and Leveling services?
    Contact us through our website or phone, and our team will assist you in scheduling the service and answering any questions you may have.
  • Do you offer Lot Clearing and Leveling for municipal or public projects?
    Yes, we extend our services to municipalities and public projects, ensuring access to professional clearing and leveling for various community needs.
  • How do I know if my lot needs clearing and leveling?
    If your lot has overgrown vegetation, uneven terrain, or you're planning construction, it likely requires clearing and leveling.
  • What types of projects can benefit from cleared and leveled lots?
    Cleared and leveled lots are ideal for construction, landscaping, agriculture, recreational spaces, and more, making them versatile for a wide range of projects and developments.
  • Can you remove stumps and trees during lot clearing?
    Yes, our services can include stump and tree removal to prepare the lot thoroughly.
  • Is this service available for residential properties?
    Yes, our Lot Clearing and Leveling Services cater to both residential and commercial properties.
  • Do you provide a consultation before starting the clearing and leveling process?
    Yes, we offer consultations to assess your lot, discuss your goals, and provide a tailored plan.
  • Are there long-term benefits to Lot Clearing and Leveling?
    Yes, Lot Clearing and Leveling create a safe, usable space for construction, landscaping, or agriculture, enhancing the long-term value and potential of your property.
  • Can you handle clearing and leveling for agricultural purposes?
    Absolutely, we offer clearing and leveling services for agricultural properties to optimize land use.
  • Can you handle large-scale commercial clearing and leveling projects?
    Yes, our services are scalable and suitable for both small and large commercial projects.
  • How do I prepare for Lot Clearing and Leveling services on my property?
    Our team will guide you through the necessary preparations, which may include removing belongings and marking specific areas.
  • Is Lot Clearing and Leveling environmentally friendly?
    We follow eco-friendly practices, including responsible debris disposal and soil conservation.
  • Can you address drainage issues during the leveling process?
    Yes, we can incorporate drainage solutions into the leveling process to prevent future issues.
  • Do you offer pricing options for different lot sizes?
    Yes, we provide customized pricing to accommodate various lot sizes, ensuring cost-effectiveness.
  • Is your Tree Planting service certified and licensed?
    Yes, our team consists of certified professionals with the necessary licenses for safe and efficient tree planting.
  • Do you offer a warranty for your tree planting services?
    Yes, we provide warranties to guarantee the health and growth of your newly planted trees.
  • Is tree planting available for both residential and commercial properties?
    Yes, our Tree Planting Services cater to both residential and commercial customers.
  • How do I know if my property needs (more) trees?
    If you're looking to enhance your property's beauty, create shade, or support environmental goals, tree planting can be beneficial.
  • Can you plant trees in urban or limited-space settings?
    Yes, our experts can plant trees in various settings, including urban and limited-space areas, using suitable techniques.
  • Are there long-term benefits to professional tree planting?
    Yes, professional tree planting enhances property value, provides shade, contributes to environmental sustainability, and supports wildlife.
  • What are the advantages of choosing Project Tree for tree planting?
    By choosing Project Tree, you benefit from expert guidance, diverse tree options, environmental sustainability, and long-term property enhancement, making it an ideal choice for your tree planting needs.
  • What types of trees do you offer for planting?
    We provide a wide selection of tree species suitable for your property, climate, and landscaping goals.
  • Do you offer native tree planting options to support local ecosystems?
    Yes, we prioritize native tree species to support local ecosystems and wildlife.
  • Can you help me choose the right trees for my property?
    Yes, our knowledgeable arborists can guide you in selecting the perfect trees based on your property's characteristics and goals.
  • Can you provide recommendations for caring for newly planted trees?
    Yes, we offer guidance on post-planting care to ensure the healthy establishment of your trees.
  • Do you provide maintenance services after planting?
    Yes, we offer maintenance services to ensure the healthy growth of your newly planted trees.
  • Is Tree Planting environmentally friendly?
    Tree planting is an eco-friendly practice that contributes to carbon capture, improved air quality, and overall environmental health.
  • What is the best time of year for tree planting?
    Tree planting is typically done in the spring or fall, but our experts can advise on the ideal timing for your specific needs.
  • Can I choose the location for tree planting on my property?
    Yes, you have the flexibility to select the planting locations on your property with our expert guidance.
  • Do you provide tree planting for large-scale projects, such as reforestation?
    While we do large planting projects, at this time we do not provide reforestation.
  • How do I schedule Tree Planting services for my property?
    Contact us through our website or phone, and our team will assist you in scheduling the service and answering any questions you may have.
  • Can tree planting help with soil erosion control on my property?
    Yes, strategically planted trees can help control soil erosion and improve soil stability.
  • Why should I consider professional tree planting services?
    Professional tree planting ensures the health and longevity of trees, contributes to environmental conservation, and enhances property aesthetics.
  • Can you handle tree planting for municipal or public projects?
    Yes, we extend our services to municipalities and public projects, ensuring access to professional tree planting for community enhancements.
  • How do I know if my hedges or trees require trimming?
    If your hedges or trees are overgrown, obstructing views, or posing safety concerns, it's time for professional trimming.
  • Can I choose the specific height or size for my hedges or trees after trimming?
    Yes, you have control over the desired height and size of your hedges and trees, which our experts can achieve through trimming.
  • Can you trim hedges or trees in challenging or hard-to-reach locations?
    Yes, our team is equipped to trim hedges and trees in various settings, including challenging or remote areas.
  • How do I schedule Hedge and Tree Trimming services for my property?
    Contact us through our website or phone, and our team will assist you in scheduling the service and answering any questions you may have.
  • Is tree or hedge trimming covered by insurance?
    It's recommended to check with your insurance provider regarding coverage specifics.
  • What are the advantages of choosing Project Tree for hedge and tree trimming?
    By choosing Project Tree, you benefit from expert advice, precise trimming, safety, and the long-term health and beauty of your landscape, making it an ideal choice for your trimming needs.
  • Why should I consider professional hedge and tree trimming services?
    Professional trimming ensures healthy growth, safety, and enhances the aesthetic appeal of your landscape.
  • Is Hedge and Tree Trimming environmentally friendly?
    Yes, professional trimming promotes the health and longevity of your plants, contributing to a healthier environment.
  • Can you help me determine the best trimming schedule for my trees and hedges?
    Yes, our skilled professionals can recommend the ideal trimming schedule based on your specific plants and landscaping goals.
  • Can you address tree or hedge diseases during trimming?
    Our experts can identify and address common diseases or issues during the trimming process.
  • Is there a specific time of year for hedge and tree trimming?
    Trimming timing varies by plant species and goals, but generally, late winter or early spring is preferred for most. That said, there is never a bad time to remove any visible deadwood.
  • Do you offer trimming for municipal or public projects?
    Yes, we extend our services to municipalities and public projects, ensuring access to professional trimming for community enhancements.
  • Are there long-term benefits to professional hedge and tree trimming?
    Yes, professional trimming enhances plant health, safety, and aesthetics, contributing to the long-term beauty and value of your property.
  • Can you help with emergency tree or hedge trimming needs?
    Yes, we offer prompt response and efficient solutions for emergency tree or hedge trimming, ensuring your property remains safe and beautiful.
  • Is your Hedge and Tree Trimming service certified and licensed?
    Yes, our team consists of certified professionals with the necessary licenses for safe and efficient trimming.
  • Is hedge and tree trimming available for both residential and commercial properties?
    Yes, our Hedge and Tree Trimming Services cater to both residential and commercial customers.
Firewood
FAQ Quote Anchor

What Happens When You Ask For a Free Quote?

 

Like all the trees of the forest, your project is unique.

However, along the path to get the job done, we can count on a few things being similar. 

 

Here is what to expect...when you ask for a free quote:

 

Project Tree reaches out to everyone that requires a Free Quote. We arrive at the address that you want us to and consult with you about the scope of your project. Our field service agent will take pictures and notes where required and prepare a draft proposal right away, usually before they leave the property.

​

The draft proposal is approved by our operations team

and you will be emailed an official copy, usually within 24 hours.

​

In the PDF file is a detailed outline of what services are covered by the proposal and the prices. You will also see that there may be options available and there may be permits required. The first step to getting the job done is for you to make your choice. We want you to read and understand the proposal, and be comfortable moving ahead.

 

1) Reply to the proposal email or call when you are ready for the second step.

 

The second step is the delivery of your formal quote. Like the proposal, your quote will include work to be done and a fixed price. The fixed price is what you can expect to pay.

 

2) Use the simple "one-click accept" feature on the email quote to move onto the third step

 

The third step is to confirm your acceptance of the project. We will deliver a standard invoice for 25% of the overall cost of the job. We accept eTransfers, cheques and credit/debit.

 

3) Submit payment for a deposit on the quote to move on to the fourth step.

 

The fourth step is to endorse a liability waiver. We will deliver a liability waiver to your inbox. Please read it, check the box and click "submit". It is that easy.

 

4) Understand and submit a liability waiver to move on to the fifth step.

 

The fifth step is to schedule your project. We will work with you to find a time and date that works.  Upon completion of the project, we will present an invoice for the balance of our fees, which are due and payable.

 

5) Remit payment of the final invoice to move on to the final step

 

The final step is the feedback step. Project Tree is proud to maintain a 5 Star Rating on Google and we worked very hard to achieve that. While that is important to us, it is not as important as ensuring that every customer feels they received a first-rate job from a first-rate company.

 

That is why we not only send a final email on every project automatically to hear what you think,

but we also act on your input and suggestions.


As always, if you have questions about any of the steps or require more information, we are always here to help.

 

Our contact form is below for your convenience.

bottom of page